AUTOCARE NETWORK

Loyalty doesn’t end at the lot.

The Challenge

Autocare Network runs one of the country’s fastest-growing dealership car wash programs, but its customer experience hadn’t kept pace.

Hundreds of dealerships were delivering real value with no digital layer to back it up. Autocare needed a platform that could scale across its entire network, integrate with existing dealership infrastructure, and give customers a tangible reason to return, long after the sale.

The app had to be simple enough for any driver, powerful enough for any dealership, and flexible enough to feel like it belonged to each one.

Strategy

We partnered with Autocare leadership to identify loyalty drivers in the post-sale journey, centering on car washes as a frequent, high-satisfaction touchpoint. The white-labeled, modular platform let dealerships offer service booking, membership tracking, and nationwide car wash access.

Solution

We took a modular approach to a complex network problem.

Rather than building a one-size-fits-all product, we designed a white-label mobile platform that each dealership could make their own, from branding to service offerings. Customers get car wash plan redemption, nationwide location access, and service booking in a single seamless interface. Dealerships get a re-engagement engine that integrates with their existing CRM and keeps customers in the ecosystem long after delivery day.

We continue to partner with Autocare on ongoing product strategy as the network grows.

Impact stats

1

cars washed through the platform

200

dealerships onboard

5

increase in CSI scores

Outcome

Since launch, the app has supported hundreds of dealerships and streamlined over a million car washes. Dealerships have seen measurable increases in CSI scores and customer retention, while customers benefit from fast, convenient, and branded service experiences. The Autocare app has become an essential part of the dealership toolkit, reducing overhead, increasing recurring revenue, and keeping customers connected long after the sale.

The work

UX/UI Design
Mobile App Development (iOS + Android)
Custom White Label Platform
Brand Integration
Technical Architecture & API Integration
Ongoing Product Strategy